Download e-book for kindle: Building Character: Strengthening the Heart of Good by Gene Klann

By Gene Klann

Development personality is written for leaders who comprehend their accountability to increase real leaders inside their firms. with out featuring an overarching ethical code or a prescriptive code of habit, this publication deals leaders and executives a pragmatic version entire with the instruments, info, and approaches to increase personality in leaders in any respect degrees. the writer explains the function personality performs in management good fortune and effectiveness and descriptions how personality could be built during the 5 E's—Example, schooling, event, evaluate, and surroundings.

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Extra resources for Building Character: Strengthening the Heart of Good Leadership (J-B CCL (Center for Creative Leadership))

Sample text

Notice the primary emphasis on meaning, as opposed to simply data, information, or feelings. There are, of course, several methods of interpersonal communication—written, verbal, and nonverbal signs, attitudes, and body language, as well as communication through actions and appearance. Listening is important, too. The communicative leader can take advantage of all these for a positive influence on others. If it’s fair to say that real estate has just three laws (“location, location, location”), I would argue that leadership also has three basic laws: communication, communication, communication.

C02 10/10/06 9:49 AM Page 45 FIVE INFLUENTIAL ATTRIBUTES 45 Few leadership techniques are more communicative than asking open-ended questions—questions whose answer must be more than a simple yes or no. In the course of asking open-ended questions, the leader can not only gather information but also gauge the knowledge, morale, competence, and communication skills of the other person. Are leaders ever oblivious to what the pulse and state of their organization or business unit is? Consider the example of King Louis XVI, the eighteenth-century “absolute monarch” of France.

The five chapters after that lay out a framework for developing leadership character in an organizational context. I call the framework the “Five E’s” (Klann, 2003a): example, experience, education, environment, and evaluation. As you will see, the Five E’s approach makes intuitive sense. ” you might well have come up with a framework like this. Example Example refers to a leader’s influence on others through their observation of the leader’s behaviors. It is the most powerful way to develop character because it leverages the natural human tendency to emulate the behavior of individuals who are respected, held in high esteem, or in positions of authority.

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